Greenfield Alert Service

Greenfield Alert is the city of Greenfield’s free official emergency alert and notification system that sends real-time alerts to the public during emergencies. You can sign up online to receive customized alerts via text message, email, and voice message.

In addition to emergency alerts, you can also choose to receive customizable community notifications. These include notifications about severe weather, safety, health, utility disruptions, major traffic incidents, and more. This service is provided by the City of Greenfield at no cost to the public; however, message and data rates may apply.The system, powered by Smart911, will also allow residents to opt-in and receive other communications such as DPW notifications such as Winter Parking Bans.

Greenfield Alert enables residents and travelers to receive timely and actionable emergency alerts via email, text, or voice message on their cell phones. You can choose when and how you are alerted before, during, and after emergencies. Residents may also sign up to receive emergency notifications by texting Greenfield to 67283 on any cell phone.

You can sign up for Greenfield Alert here.

Greenfield Alert General FAQs

What is Greenfield Alert?

Greenfield Alert is the city of Greenfield’s official emergency alert and notification system which sends alerts to the public during emergencies. It's a free service that allows you to sign up online to receive customized alerts via text message, email, and voice message.

In addition to emergency alerts, you can also choose to receive customizable community notifications. These include notifications about severe weather, safety, health, utility disruptions, major traffic incidents, and more. This service is provided by the city of Greenfield at no cost to the public; however, message and data rates may apply.

Why should I sign up for Greenfield Alert?

When emergencies happen, you’ll be alerted. The city of Greenfield uses Greenfield Alert to send official, real-time alerts to the public with information about potentially life-saving actions they may need to take to keep themselves and their families safe. By signing up for Greenfield Alert, you are taking a large step toward improving your personal safety.

How does it work?

When an emergency occurs that meets the criteria for sending out an alert to the public, Greenfield’s emergency officials will gather the necessary information and push out an alert to the affected area. Alerts can be sent out city-wide to everyone who has opted-in to the system, or to a specific area or neighborhood for more localized events.

How much does it cost?

Greenfield Alert is provided by the city of Greenfield at no cost to the public; message and data rates may apply depending on your provider and phone services.

Can you guarantee that I will receive notification if I register?

While Greenfield Alert is an excellent system, we cannot guarantee that you will receive notifications in all cases. Disasters and emergencies are chaotic and unpredictable, and notification is dependent on external providers such as your wireless carrier or email delivery service, which are outside Greenfield’s control. Greenfield Alert will use several means of communication to try to ensure that should any one communication method, technology, or delivery option be unavailable to reach residents, other methods may be available; this will be used to improve the likelihood that citizens will see the message.

What type of alerts will I receive?

Emergency alerts are sent 24/7 when there is an immediate threat to life and/or property. In addition to emergency alerts, you may also choose to receive customizable community notifications. These include:

Severe weather
Safety risks
Health risks
Transportation disruption
Special event information
Test messages

Can I call the alert phone number back or reply back to the email?

You are not able to reply to texts or emails sent by Greenfield Alert. Voice messages provide a dial-back number to replay an alert message.

Greenfield Alert Privacy & Contact Information FAQs

Will my information be disclosed or shared?

No, your information is private and will not be used or distributed in any manner. The information that you provide is exempt from public disclosure and will be used for emergency purposes only.

What precautions are taken to protect personal contact information stored in the Greenfield Alert system?

Personal information provided to Greenfield Alert is private and only used to notify you for official city of Greenfield communications and to support Greenfield’s emergency services. Your information is not used for marketing purposes and will not be sold to telemarketers or data-mining organizations. A variety of opt-in mechanisms are available to ensure you are getting just the messages you want to receive, delivered via the devices and communication modes that you choose.

Greenfield Alert is powered by Smart911 and uses the highest standards in physical and computer security technologies. Smart911 conducts regular audits to ensure all information is kept secure. Privacy policies are also outlined in the Terms and Conditions you review when you sign up to receive Greenfield Alert notifications.

Greenfield Alerts Sign-up FAQs

How do I sign up for Greenfield Alert?

Signing up for Greenfield Alert is easy! Register your contact information or update your existing information here for notifications.

Who can sign up for Greenfield Alert?

Greenfield Alert is available to anyone. You can register any address - home location, work location, or any other location you care about.

Will I receive alerts if I don't sign up?

City of Greenfield residents who have a landline phone may receive alerts. However, there are strict rules governing when the city can use this contact information to send out an alert. Only extremely critical alerts containing potentially life-saving information will be sent. In order to ensure that you are able to get all emergency alerts we recommend that you sign-up for Greenfield Alert online. If you don't sign-up and register your contact information, you will not receive alerts on your preferred devices, and may miss out on receiving important safety information.

I don't own a computer - who can help me sign up for Greenfield Alert?

You can visit the Greenfield Library to sign up online for Greenfield Alert.

When will I start receiving alerts?

Once you have signed up online and confirmed your contact information within the system, you will begin receiving alerts.