Greenfield Improves Emergency Medical Response Though New Contract and Ambulance Purchases

Greenfield, MA - The City of Greenfield has signed a contract with American Medical Response of Massachusetts Inc. (AMR) to provide advanced life support ambulance services at no cost to the City. This continues the previous service plan, previously with MedCare Ambulance, through 2022.

“I’m happy to work with AMR to provide the City with a professional medical response and deployment plan for all residents,” stated Mayor Martin. “Of course, having this municipal agreement at no cost for the City is very beneficial. More importantly, providing a skilled medical team with the support of our Fire Department provides a state of the art emergency medical response we can all appreciate.”

AMR is a national emergency medical transportation firm started in 1992 through the consolidation of several community based ambulance services. AMR provides emergency, non-emergency and managed transportation services. They have agreed to maintain a base of operations within city limits, provide a minimum of two ALS ambulances around the clock, assist with emergency planning activities, and will continue working closely with the Public Safety Commission.

Butch Hawkins, chair of the Public Safety Commission, recommended endorsement of the agreement. “This firm is highly qualified and will connect hospital care centers in Greenfield and Springfield. Additionally, Emergency Medical Dispatch will be overseen by AMR just as the previous agreement dictated. Greenfield dispatch remains an integral part of emergency response communications and the ultimate goal is to maintain direct communication with all responders to assure a consistent, rapid response.”

The Fire Department has taken for a more active role in providing emergency medical services with the recent purchase of two used ambulances. The Fire Department now have more updated vehicles and with this agreement, can assist AMR with emergency calls by providing first response and emergency transport capabilities.

Fire Chief Robert Strahan coordinated purchases of a 2013 Ford and a 2010 International ambulances, both used and customized, to replace the city’s 2010 used ambulance. These were made possible through ambulance revenue received from transports. It is anticipated that the two rigs will be placed into service by August.

The city responds to approximately 3,000 emergency calls annually including over 300 ambulance transports. The Fire Department maintains a complement of certified Emergency Medical Technicians (EMT). Chief Strahan is pleased with the added vehicles, stating, “We are happy to have a new partnership with a national ambulance company that will work closely with our Fire Department to provide great emergency medical services for the residents of the City of Greenfield.”

Attached File:

Calendar of Events
Mon, Dec 5, 2022, 5:30 pm - 7:30 pm
Posted to: Mayor’s Office
Tue, Dec 6, 2022, 9:00 am - 11:00 am
14 Court Square, 2nd Fl Meeting Room
Posted to: Assessor’s Office
Tue, Dec 6, 2022, 4:00 pm
City Hall meeting room, 14 Court Square
Posted to: Licensing